EndNote Online is a web-based application which complements the EndNote desktop software. Users can synchronise (sync) their EndNote desktop library with EndNote Online so references are available in both applications. It is a useful way to access your library when working away from your main computer.
To begin using EndNote Online you will first need to set up an account.
If you have an existing Web of Science account, use these details to Sign In then select EndNote in the top toolbar to access.
To allow EndNote desktop and Online to sync:
The sync process is always initiated from EndNote desktop. Once you have set your preferences you simply need to click the Sync Library button in EndNote desktop.
If you experience issues with Sync, ensure that you:
If you are syncing on a different computer for the first time, open a new, empty EndNote desktop library and then sync to download all your references from EndNote Online.
If there are any conflicts, a Sync Conflicts group will appear. Right click on the group and select the Resolve Conflicts option. You can either choose to keep the EndNote desktop reference or the EndNote Online reference (the version of the reference you do not choose to keep is permanently deleted).
Double click on Sync Status… in the group area to view information on the last Sync operation, including any errors such as storage limit, authentication or internet connection errors.
Follow these instructions on how to reset Sync if you want to clear your EndNote Online library and re-sync it with your Desktop library. If the references are correct in your EndNote Online account DO NOT follow these steps. Instead, simply make a new, blank EndNote desktop library and sync to that.